Interference from cordless phones and other 2.4ghz devices is the primary problem relating to intermitent link problems. Please avoid the use of these phones, opting for 900mhz when possible to avoid connectivity dropouts. Your wireless link may fade slightly during heavy rainstorms and/or windstorms, but you should be able to maintain a connection.

If you have lost your connection there are a number of things you should check before you request assistance from tech support.

• At the command prompt type 'ping 207.194.242.41' and watch for a reply. If there is no reply, keep checking the items on the list. If there is a reply, then chances are the internet is down for everyone. This could be due to scheduled maintenance or the unlikely event of a major internet outage.
• Check your network interface to be sure that it is enabled and reports a connection. Even if it is connected, try disabling and then enabling the network device. (repair connection)
• Check the power cord that goes to the Power Over Ethernet (POE) device.
• Reboot your computer, access point client, router, etc. (If you don't have automatic power conditioning/backup from a UPS you may experience power brownouts that may affect the devices and require a power cycle)