There are several things to look for if your connection is slow.  You may want to check these things before calling Lyttonnet:

1. How slow is your connection?  You can try a speedtest to see how the connection is.   We have a speedtest server that can be found on the Lyttonnet.com site.  The download and upload speed should be close to what is provided in your Service Plan.  For Powerbolt customers, you should expect around 4Mbps download and 1Mbps upload speed.  Check your actual service plan to see what to expect.
2. Have you exceeded a bandwidth quota?  Your internet usage is measured each month, even if you pay by the year.  If your internet downloads or uploads exceed your quota in a month your connection may be slowed.  For instance, for Powerbolt customers a quota of 20 GB traffic is included each month.  This is about 5 full feature HD movie downloads.  Ordinary web browsing will not use much quota.  Even things like Youtube are not big.  However, if your quota is exceeded you should check for viruses, and also check your settings with Peer-to-Peer sharing programs like Limewire, Bit-torrent etc.
   
   You may verify what is included with your plan in the Service Plan are of the web site or click here. You may verify your actual usage on the Lyttonnet Portal at the log-in page.  If your usage exceeds the quota the connection may be slowed for a few days until your last 30 days is less than the quota.   If your usage becomes much greater than the quota the connection may be stopped!   In this case you may call Lyttonnet to make an adjustment to the account.
   
   
3. Is the wireless router in your home causing the problem?  Sometimes wireless routers need to be re-booted to work properly again.  Simply unplug the wireless router for 5 seconds and see if the connection works better.  Also, we always recommend that your wireless router is set to Channel 6 to avoid interference with Lyttonnet.
   
   If you still think there is a problem call us immediately!